Locations
Hialeah Office
3410 West 84th St #110, Bldg. F
Hialeah, FL 33018
CALL US
(305) 558-3571
Pembroke Pines Office
17933 NW 7th St, Ste 102
Pembroke Pines, FL 33029
CALL US
(954) 436-1927
Doral Office
3470 NW 82 Ave. #118
Doral, FL 33122
CALL US
(305) 398-1991
Frequently Asked Questions
1What insurance companies do you participate with?
We are in-network with most commercial insurance companies. Please visit this page for more information or call if you have further questions.
2What do I need to bring with me to my appointments?
Please bring your insurance card, photo ID, and all prescription bottles of the medicines you are currently taking. A list of all over-the counter medications you take regularly is also helpful.
3Why do I need to have my insurance card present at each visit?
A lot of insurance cards change yearly. We want to make sure we have the most up-to-date information available so your insurance company will pay the claim for your visit, your lab work, and approve referrals.
4Can I make payment arrangements for my bill?
Yes. If you are unable to pay your bill in full, we would like to work with you. We can even set up an automatic monthly draft of your payment if this would help.
5Do you accept credit card payments over the phone?
Yes. We accept Visa, MasterCard, and American Express. There is no charge for this service.
6How can I get a referral to another doctor?
Some insurance plans require a referral from your primary care physician’s office and others do not. More information on our referrals is avilable on this page.
7How can I get my lab results?
We provide in-office phlebotomy for our patients seeing a provider on the day of their visit. Most lab results will be ready within 1-2 weeks and the patient will be notified when the labs are ready. If you have not heard from us within 2 weeks, please call our office to speak to a medical assistant.
8How can I get refills on my medicines?
Refills of prescriptions should be done at your visit and last until your next appointment. Should you need something in between appointments, please call our office and follow the prompts for prescription refill requests. We will only consider refill requests that come from patients and not their pharmacies since many pharmacies send out auto-renewal requests regardless of whether you actually need the prescription or are still taking the medicine.
9I need to have fasting labs before my next appointment. What does that mean?
You need to come to our office during one of our lab draw times. You should have nothing to eat or drink (except for water) for 8 hours prior to having your blood drawn.
10Can I walk-in without an appointment?
We see patients by appointments. If you are sick or injured and walk into the office we will work you in if our schedule will allow.
11Why can’t I have all the lab tests done that I want?
Your insurance company is only going to pay for lab tests which have an appropriate corresponding diagnosis or reason for the test. You can have lab tests not covered by your insurance done if you are willing to pay out-of-pocket at the time of the test.
12Can I just have some medicine called in?
If you have recently been seen in our office we may be able to call you in some additional or other medicine depending on the circumstances. We do not routinely call in prescriptions for antibiotics without an office visit. An office visit is required so our provider can evaluate you and determine the best treatment.
13How can I allow someone else to have access to my private health information?
We have a form that you can sign which allows another person or persons to have access to your information. A written consent is required for any release of information.